Welcome to Northeast Pediatric Associates, PA
We are dedicated to providing quality medical care with specific emphasis on Preventative Health Care, through regular physical examinations, diagnosis and treatment of illnesses, and parent education and guidance.
Each member of our staff is committed to children and their families. Our standard is to provide consistent high quality services at all levels of care.
Appointments are required for all office visits but we strive to have same-day sick appointments available. We recommend that well visit appointments be scheduled at least one month in advance to allow you to choose your most convenient day and time.
If you are unable to keep your scheduled appointment, or are running late, please call the office as soon as possible. If you have already scheduled an appointment and want to have an additional child seen, please call for an appointment for the additional child. These courtesies allow us to better serve all of our patients.
Advice calls are taken throughout the day. When talking to your doctor's assistant, please provide your name, the patient's name and date of birth, and your question or concern. If you are connected to voicemail, leave us a message with the above information and a correct telephone number. Please know we will do our best to return your call promptly. If no one has returned your call within one to two hours, please notify us. We want to be sure your questions are answered.
After Hours Emergencies
If you have a TRUE emergency, contact 911 for immediate assistance.
When the office is closed, calling (210) 657-0220 will connect you to our answering service. A nurse who is specifically trained to give telephone advice will be immediately available to answer your questions. If needed, the nurse will page the doctor on call to further assist you. Our answering service is unable to schedule, reschedule or cancel an appointment but we would be happy to handle these issues for you during business hours.
If the doctor or nurse on call recommends seeking emergency care, we suggest visiting one of San Antonio’s 3 pediatric emergency rooms: North Central Baptist Hospital, Methodist Children’s Hospital or Children’s Hospital of San Antonio.
Because we firmly believe in continuity of care and patient convenience, we offer a weekend clinic at our Village Drive location for sick appointments only. Our electronic health record system provides us full access to your child’s chart at this time. Services not provided on weekends include: walk-ins, ADHD prescriptions, well visits/physicals, routine vaccinations, new patient visits.